Readership
Administrators, Caregivers, Clinicians, Formulary Managers, Health Service Researchers, Outcomes Manager, Patients, Public Health Professionals, Researchers
Scope
Giving voice to our patients and our providers, the Journal of Patient Experience (JPX) is a peer-reviewed, open-access journal.
While many relevant definitions of patient experience endure, we reference the definition (slightly modified) from The Agency for Healthcare Research and Quality (AHRQ).
Patient experience encompasses the range of interactions that individuals and families have with the healthcare system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities / providers. As an integral component of health care quality and equity, patient experience includes several aspects of health care delivery that consumers value highly when they seek and receive care, such as getting timely appointments, easy access to information, and good communication with health care providers.
We strive to provide readers with open-access, timely, peer reviewed, articles and commentary about the intersection of healthcare delivered (i.e. the clinician) and those receiving the service (i.e. the consumer / patient / family). By publishing research findings, case reports, and perspective, we aim to support systemic, equitable, and inclusive change to improve the healthcare experience for all.
We believe in the vital importance of incorporating the diverse perspectives. Healthcare consumer voices should influence the healthcare industry to optimize elements of care such as patient advisory councils, rounding, access, safety, and transparency (to name a few) to enhance compassionate care of the future.
We encourage submissions that will particularly advance emerging topics around healthcare experiences in realms such as: • Coproduction of care • Digital innovations and technology • Diverse workforce solutions • Equitable care • Rapid feedback • Workforce burnout.
The blending of research, practical findings, innovation, and interdisciplinary perspectives makes this journal a valuable resource across the healthcare spectrum. JPX has a broad, interdisciplinary readership, including: • Administrative leaders • Caregivers • Clinical providers • Communities • Customer service professionals • Family members • Patients • Provider institutions • Quality improvement specialists • Researchers.